Frequently asked questions

Accuracy depends on the recording. Clear speech from one person transcribes well. Background music, crosstalk, echo, phone-quality audio and unusual names make mistakes more likely. Read through the result in the editor before you rely on it, and do not treat it as a certified transcript.

By default an upload can be up to 100 MB and two hours long. Audio is converted to a lower-rate mono format and sent in sequential pieces, so a long recording can stay in a processing state for a while. If a video is over the size limit, extracting its audio first usually brings it under.

The spoken language is detected automatically. Widely spoken languages generally work better than rare ones, and switching languages mid-sentence is the hardest case.

Both are plain-text files that pair timecodes with lines of dialogue. SRT is accepted by most video editors, players and social platforms. WebVTT is the HTML5 standard used by the browser's track element and can carry styling and positioning that SRT cannot. Send SRT to a platform; use VTT on your own site. The subtitle guide goes into the details.

Yes. The result opens in an editor so you can correct names and punctuation, then copy it or download it as a file.

A condensed version of a recording in the format you choose, such as an overview, key points, action items or question and answer pairs. It is a reading aid. For anything consequential, check it against the transcript.

MediaDocks does not use uploads to build a dataset or train models. For AI features, your audio is sent to Google's Gemini API to produce your result; the privacy policy names this processor. Any use of the data by the provider is governed by the provider's own terms, which we do not control.

MediaDocks does not keep a media library or an archive of finished files. Uploads that need server processing are handled in a temporary location tied to the request.

Not in the usage records. Visits are counted with a one-way digest built from the IP address, the browser string, a server secret and the calendar date, so the same visitor produces a different value on a different day and the value cannot be turned back into an address. Like any web server, our server sees the IP address of a request while it is handled.

MediaDocks sets no cookie for visitor measurement. The admin area uses a session cookie for the site operator. A small interface cookie called sidebar_state is used by the admin interface. If advertising is enabled on guide pages, Google and its partners may set advertising cookies as described in the privacy policy, subject to your consent choice where it is required.

For AI features, Google's Gemini API receives the audio to process it. If advertising is enabled on guide pages, Google as the ad provider receives the data described in the privacy policy. No other third parties are part of the processing path.